Frequently Asked Questions

Check the vehicle, model year, body style and selected variant on the product listing. G80, G81, G82 and G83 fitment is not interchangeable for every part. If you are unsure, contact us with your model, year, bumper specification and the product link before ordering.

ACC means adaptive cruise control. Choose the grille variant that matches your car’s equipment. Mesh is a separate option on applicable grilles and air ducts; select the option shown in the listing or builder. Send us a front photo if you need help identifying your setup.

The material and construction are stated on each listing. Choose products specifically described as dry carbon or pre-preg carbon when that is the construction you want. Photos illustrate the style; check the selected variant and product description for the exact specification.

The G80 builder lets you choose styles and see the individual-parts total, package price and savings before adding to your cart. Stage 1 includes the front package, Stage 2 adds the rear package, and Stage 3 adds side skirts and rear bumper splitters. Package savings are 5%, 7.5% and 10% respectively, already included in the displayed package price.

Yes. Use the product links beside each builder selection or choose “Buy parts separately.” The builder shows the separate-purchase total so you can compare it with the package price.

No. Choose “Include mirror caps” or “No mirror caps.” The total updates to match your choice, and the remaining Stage 3 parts retain their 10% package savings. The available full-replacement mirror caps are for left-hand-drive cars; confirm that this matches your vehicle.

Dispatch and delivery depend on the selected parts, fulfillment location and destination. Some products ship directly from fulfillment partners, and package components may arrive separately. Contact us before ordering if you need an availability or timing check for a particular build date.

We recommend professional installation. Check the part and test-fit it before final mounting, drilling, painting or other modification. Installation requirements vary by product; ask us if you need clarification about a specific part.

Record a continuous unboxing video starting with the sealed package, showing the shipping label, the opening of the package and all contents. This video is required when reporting any item missing from your shipment. Without an unboxing video, we cannot guarantee a resolution for a missing-item claim.

Keep the packaging and submit the video with your order number and a list of the missing items through our contact page.

Keep the packaging and contact us promptly with your order number, product and variant, and clear photos of the part, packaging and shipping label. For a fitment concern, include vehicle details and photos of the test-fit. Avoid modifying or installing a part while a concern is being reviewed. See our QC process for the inspection checklist.

Contact MCarbonique with your order number and reason for the request before sending anything back. We will review the order and advise you on the applicable return or exchange process.

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