QC Process

Fitment, finish and condition matter. This is the review checklist for your MCarbonique build, from choosing a variant to checking the part before installation.

1. Start with the correct specification

Match the product and selected variant to your vehicle model, year and body style. Where applicable, check ACC compatibility, mesh choice and left-hand-drive or right-hand-drive requirements. If anything is unclear, send us your vehicle details and product link before ordering.

2. Review the details that matter

A useful quality check looks at both the visible finish and the areas used for installation:

• Carbon finish: weave appearance, surface clarity and visible marks, cracks or chips.
• Edges and mounting areas: condition of tabs, mounting points and the supplied components described in the listing.
• Specification: correct product style, selected options and left/right pieces where sold as a pair.

Photos cannot confirm installed fitment on their own. A careful test-fit is still needed before final installation.

3. Ask about QC photos before dispatch

Parts may ship directly from fulfillment partners. Product-specific QC photos or videos depend on the item and availability. If you would like them, contact us with the product link or order number so we can check what can be provided for your order.

4. Record the unboxing, inspect and test-fit

Record a continuous unboxing video starting with the sealed package, showing the shipping label, the opening of the package and all contents. This video is required when reporting any item missing from your shipment. Without an unboxing video, we cannot guarantee a resolution for a missing-item claim.

Check the outer packaging, then inspect the part before installation. Retain the box, protective material and shipping label until you have checked the contents. Have your installer test-fit the part and confirm alignment and mounting points before drilling, painting, modifying or permanently attaching it.

5. Bring concerns to us with clear evidence

If there is a concern, pause installation and contact MCarbonique promptly. Include:

• Your order number and the product/variant you received.
• The unboxing video and a list of missing items when reporting an incomplete shipment.
• Vehicle model, model year and relevant equipment.
• A full view of the part plus close-up photos of the concern.
• Packaging and shipping-label photos for transit damage.
• Test-fit photos showing the mounting area and alignment for a fitment concern.

These details help us review the issue with the fulfillment partner and advise you on the next step for your order. Please contact us before returning a part.

For package options, delivery questions and choosing parts, visit the FAQ.